Latest Hotel Software Technology
Using Technology to keep Hotel staff and guests safe has become a top priority for hoteliers, and being able to prove that it is safe for staff and guests, will have a long-lasting impact on hotel management, operations, teams and employees.
In recent times, Hotel guests used to only trust that when they arrive at a hotel, the locks on their doors work and that there are evacuation security protocols in place. However, these days, guests are now also expecting that their rooms have been cleaned, sanitised and organised to prevent the spread and transmission of COVID-19.
Hotel staff arrive at their jobs, trusting that their employers are also doing everything they can to keep them safe.
For employees, this means having the proper personal protective equipment, processes, and tools to get their jobs done safely with peace of mind knowing there are streamlined tasks and operations in place ensuring their personal health and safety.
Checklists that exist within operational software can provide reminders and lists of tasks for employees. With new COVID-19 related Standard Operating Procedures (SOPs) for cleaning and sanitising, reminders are helpful.
For room attendants, reminders can also be programmed to prompt users to remember specific PPE (Personal Protective Equipment) for different tasks or that there is a maximum number of people allowed in a specific space at a time.
Housekeeping software also enables managers and supervisors to track the progress of room attendants as each action they take within their mobile app is tracked. This prevents room attendants and supervisors from crossing paths.
Using preventative maintenance software at a property allows for engineering teams to catch problems and identify any
malfunctioning equipment before someone gets hurt. HVAC (Heating, Ventilation, and Air Conditioning) systems, boilers,
laundry machines, and kitchen equipment must be regularly maintained to ensure that it is working properly.